CHATBOTS ARE CHANGING CUSTOMER SERVICE?

Chatbots Are Changing Customer Service?

Are chatbots the answer to providing efficient customer service in the future? With increasing popularity in AI technology, chatbots are becoming more sophisticated to understand and respond to customer queries. Some businesses are already implementing chatbots on their websites and social media platforms to automate basic customer service tasks, f

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Manipulating Trust: The Art of Social Engineering

Social engineering methods are a cunning form of manipulation that preys on human vulnerabilities. These astute attackers harness our trust, often through devious methods, to gain access. Their toolkit is vast and constantly evolving, leveraging a range of strategies, from impersonation to mind games. They weave elaborate stories designed to sway

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